Working with
Alshival.

1. Contracting entity and acceptance

Alshival.Ai is operated by Alshival.Ai LLC, a Texas limited liability company. References to “Alshival,” “Alshival.Ai,” “we,” “us,” or “our” mean Alshival.Ai LLC. By accessing or using our services, you agree to these terms and applicable laws. If you do not agree, do not use the service.

2. Services and agreements

We provide technology services, workspace collaboration, cloud logging, resource monitoring, notifications, and related operational tooling. Features may change to improve security and reliability. Your accepted service agreement describes the purchased scope, pricing, schedules, coverage, and any specific terms for your organization. A service library definition does not itself create a purchase or change an existing agreement.

3. Accounts and external agents

You are responsible for account security, authorized use of credentials, and ensuring that submitted information respects third-party rights and applicable law. Use your own account and keep passwords, tokens, and sign-in codes private.

Connecting an external agent authorizes it to act within the scopes you approve and your current workspace permissions. Customer MCP access requires an eligible API & MCP Access service and is subject to the workspace's plan limits. Staff access remains subject to organizational permissions.

Paid plan access can end when paid coverage expires. Closing a workspace, ending its API & MCP Access service, removing membership, or revoking a credential can stop access.

Review agent-requested changes before approving them. Authorized actions may create or modify records or contact people where the tool supports it. Disconnecting prevents future access; it does not reverse completed actions or erase content already shared. External providers such as OpenAI and Anthropic operate under their own terms and policies.

4. Support and appointments

Alshival can help you contact the team or request a meeting. Messages and bookings require the applicable verification and confirmation steps; an assistant’s suggestion alone is not confirmation that either action occurred. You can always email support@alshival.ai.

5. SMS program terms

• Message frequency varies based on account activity and alert settings.
• Message and data rates may apply.
• Reply STOP to opt out at any time.
• Reply HELP for support or contact support@alshival.ai.

6. Privacy

Our privacy notice explains collection, sharing, retention, and available controls. Do not submit information you are not authorized to share.

7. Changes and contact

We may update these terms. Continued use after updates means you accept the revised terms. Updates to public terms or library definitions do not silently rewrite signed service agreements.

For questions, visit Support or email support@alshival.ai.